Support

Feature Requests

Please let us know what features you would like to see in the next program release. Your questions, comments, suggestions and feature requests are most welcome at: support@polderij.nl. For general questions you can first try to read our FAQ.

Reporting Bugs

If you experience an uncaught exception or something you believe is a bug, please send an email to: support@polderij.nl Please do not assume someone else will report it.

Please describe the problem in as much detail as possible. In your email message include the following information:

• Program version number (as shown in the About tab) 
• Preferably an example model and/or steps needed to reproduce the problem
• The operating system (Windows 95/98/NT/2000/ME/XP/2003) and version number (including service pack level)
• Computer information: CPU type and speed, amount of memory installed

We will try to help you as soon as possible, usually in one or two business days.